How can we help?

Guides and answers for getting the most out of Backdur, written in plain language.

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Set up Backdur for the first time

Setup is one question per screen, mostly taps. Each answer is saved as you go.

How Backdur works out your balance

Each day's balance is the day before plus that day's money in and out. Your forecast is that, carried into the future.

When money is late: the pause button

Tap the clock on a payment that hasn't come in or gone out yet. It stops counting until it lands.

Upload a bank statement

Upload a PDF, Excel or CSV statement and Backdur fills in your history. You check everything before it's added.

Can I afford it?

Pick an amount and a date, and Backdur checks whether your balance stays above your floor.

Is this money income?

Not all money that comes in is income. Transfers from your own accounts, loans and refunds aren't.

Set your real balance

Type what your bank shows, and every later day carries on from it. This fixes a balance that looks wrong.

Meet Tomi

Tomi is Backdur's AI, a friendly squirrel. Tell her what to add or ask about your money.

Write to us and a person will reply. In the app, you can also go to Settings → Help → Support.